
Choosing the Right HR Support for your Business
What Good HR Support Looks Like for Your Business
Running a business in the North East? The right HR support can save you time, reduce risk and help your team perform at its best.
Not every business needs the same thing. Some need to get the basics in place. Others want to improve how the team works day to day. And some are planning for growth and need a people strategy that can scale.
Here are the three main levels of HR support and how they work in practice.
Foundation Level: Solid Ground
This is about getting the essentials right so your business runs smoothly and you avoid unnecessary risk.
You might need this if you are:
Unsure if your contracts or policies are legally sound
Spending too much time on HR admin
Avoiding difficult conversations because you are not confident handling them
What it includes:
Tailored contracts, handbooks and policies
Advice on absence, underperformance and conduct issues
Simple employee records that are easy to maintain
Employment law updates with clear guidance
Starting here gives you peace of mind and stops small problems from turning into big ones.
Development Level: Stronger Teams
Once your foundations are in place, the focus shifts to performance and prevention.
You might need this if you are:
Hiring regularly but struggling to get the right people
Seeing the same issues crop up in the team
Feeling managers need more confidence and skill in leading
What it includes:
Better recruitment and onboarding processes
Coaching for managers on feedback and performance
Review systems that improve results, not just tick boxes
Clearer communication and expectations across the team
Smarter processes for flexibility, absence and development
This level helps you build a motivated, productive team while taking pressure off you.
Strategic Level: Growth with Confidence
Here, HR is part of your business strategy. It's about making sure your people plan supports your goals.
You might need this if you are:
Planning a restructure or expansion
Struggling to keep top talent or develop leaders
Realising your current approach will not get you where you want to be
What it includes:
Workforce planning linked to your business plan
Succession planning and leadership development
Culture and values work
HR data reviews to guide better decisions
Change management support for growth and transitions
This level gives you the tools to expand without losing control of how your people are managed.
Choosing the Right Fit
Many businesses start with the foundation level and move up. Others need a mix from the start. We work with you to match the right level of support to your goals and stage of growth.
Whether you need solid contracts, stronger managers or a full people strategy, we make it practical, clear and built around your business.
Let’s talk about what will make the biggest difference for you.