Iona HR Blog

Smart HR solutions that help your business succeed and your people thrive

What to Do When a New Hire Isn’t Working Out During Probation

What to Do When a New Hire Isn’t Working Out During Probation

Lisa Thompson
Published on: 11/12/2025

A clear, practical guide to managing probation. Learn how to set expectations, review performance, document issues and handle extensions or dismissals fairly while protecting your business.

probation periodfailing probationmanaging new startersprobation extensionprobation dismissal processsmall business HR
How to Handle a Client Complaint About Your Team

How to Handle a Client Complaint About Your Team

Lisa Thompson
Published on: 04/12/2025

A practical guide for small businesses on how to handle client complaints about staff. Learn the steps to stay fair, protect relationships and keep a consistent process that prevents issues from escalating.

client complaintsmanaging client issuesemployee behaviour concernshandling complaints at worksmall business HR processesinvestigation steps for managers
What to Do if You Suspect Employee Theft (UK Small Business Guide)

What to Do if You Suspect Employee Theft (UK Small Business Guide)

Lisa Thompson
Published on: 06/11/2025

Suspect employee theft? Follow this UK-focused, step-by-step process to investigate fairly, protect evidence and reduce tribunal risk.

employee theft investigation ukemployee theft small businesswhat to do if an employee stealsACAS disciplinary processfair investigation at worksuspend on full pay uk
Why New Mothers Leave Jobs - And How to Keep Them

Why New Mothers Leave Jobs - And How to Keep Them

Lisa Thompson
Published on: 30/10/2025

1 in 4 mothers leave their jobs within a year of returning from maternity leave. Learn what drives them away and how better planning, flexibility and manager training keep them.

maternity leave return supportretaining employees after maternity leaveflexible working maternity returnKIT days maternity leave UKmaternity return business impact

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